Pickup Outside of Service Hours

20%

Requested pick-up outside of standard service hours

Pickup within 2 hours

20%

Requested pick-up time within a window of less than two hours where a pick-up window is specified in the agreement

Cleaning

Charge per incident

Container / Compactor Cleaning

$100.00

Cost of cleaning a container or compactor

Equipment

Charge per incident

Deliver, Replace, or Remove Carts / Containers

$100.00

Cost of delivering, replacing, or removing a cart or container for a customer

Rental of Equipment

$400.00

Cost of renting equipment other than containers, compactors or dumpsters. If needed, append up to one page on equipment types

Additional Service

Charge per incident

Return Rate if Carter Must Return to Provide Service

$500.00

Cost of returning to a location for service based on a customer created condition, after following all applicable procedures set forth in RCNY section 20-24

Entry Required of Collection Service

$100.00

Cost of collection service that requires entry inside the building, other than service in and out of a loading dock

Pickup Delays

$225.00

Cost of driver waiting due to a customer created delay in excess of 15 minutes, documented with GPS technology

Improper Setout Fees

Charge per incident

Container Overfill

$150.00

Fee for Cart/Bin/Container overfill. Must be documented following all applicable procedures set forth in RCNY section 20-24

Recycling Materials / Source Separated Organic Waste

$150.00

Designated recyclable materials or source separated organic waste with contamination of at least 10 percent, after following all applicable procedures set forth in RCNY section 20-24

Payment Fees

Charge per incident

Last Payment Fee

$25.00

Month fee for late payment(s)

Insufficient Funds Fee

$50.00

Fee for insufficient funds including but not limited to a bounced check or an electronic transfer that fails due to insufficient funds in the customer's account

Credit Card Payment

3.0%

Payment made by credit card if the following are met: (A) Must not exceed 3% of the amount charged, and (B) The awardee must offer an alternate form of electronic payment, such as direct bank transfer, with no added fee for the customer